Shipping & Returns

US Shipping & Returns


Where do you ship?

We ship to all 50 states; Washington DC; U.S. P.O. boxes; U.S. territories; and APO/FPO/DPO addresses.

What shipping options are available?

For US deliveries, ground shipping is a flat rate of $5.95. Shipping fees are non-refundable.

How can I get the free shipping that was previously offered?

Now that our closing sale has begun, we can no longer offer free shipping. We hope you’ll enjoy the immense savings on our products!

When will my order ship?

DUE TO HIGH DEMAND AND INCLEMENT WEATHER, WE ARE EXPERIENCING SHIPPING DELAYS.

Please note that due to the volume of orders during the closing sale, order processing may take 7-10 days. Deliveries within the US should arrive within 4 - 7 business days of shipping, depending on your location.

We will email you at the email address you used while placing your order to let you know when your order ships and send you the tracking number.

How do I check the status of an order?

To check your order status on our website, or to view your previous orders, sign in to your account and click on your account name at the top right. Then, on the dropdown menu, click "My Orders”.

Do you accept returns?

All products are now final sale and may not be returned or exchanged, period. However, if you receive an incorrect or defective item, we will be glad to offer a refund. Please contact us within 7 days of receiving your order; requests made after 7 days will not be honored.

Canadian Shipping & Returns

We're sorry to say that as we wind down the outlet, shipping to Canada is no longer available.

I already placed my order - when will it ship?

DUE TO HIGH DEMAND AND INCLEMENT WEATHER, WE ARE EXPERIENCING SHIPPING DELAYS.

Orders placed by 11:59 PM EDT on March 17 will ship as soon as possible.

Please note that due to the volume of orders during the closing sale, order processing may take 7-10 days. Customs delays can be common when shipping to Canada, so please factor this in when placing your order.

We will email you at the email address you used while placing your order to let you know when your order ships and send you the tracking number.

How do I check the status of an order?

To check your order status on our website, or to view your previous orders, sign in to your account and click on your account name at the top right. Then, on the dropdown menu, click "My Orders".

Do you accept returns?

All products are now final sale and may not be returned or exchanged, period. However, if you receive an incorrect or defective item, we will be glad to offer a refund. Please contact us within 7 days of receiving your order; requests made after 7 days will not be honored.


Please contact our Customer Care team at help@liasophia.com.