lia sophia offers Customers a Lifetime Replacement Guarantee. Jewelry returned within 120 days will be replaced at no charge.
After this, a $5 per item handling fee is required. Requests for refunds are accepted for jewelry returned within 45 days of shipping, excluding shipping charges, which are not refundable.
The Lifetime Replacement Guarantee is published on every Customer Purchase Receipt. A copy of the Customer Invoice/Purchase Receipt is required on all returns and exchanges.